Seeing all the news about SBC buying up whatever parts of the phone world it doesn't already own reminds me how much I despised SBC when I was unfortunate enough to be a customer.
I'm guessing that some of the 'savings' that the business press is prattling about will be in customer service reps and in technicians (fire the old timers, and replace with young guys who have no experience)
{Tech/Web, Business, Personal}
