Allegiance Telecom sucks

So, our telecom provider, Allegiance Telecom, now purchased by XO Communications, has had problems with POP/SMTP service for two days (ie, all of DLA's business email). We finally called, and were told that they have no idea what's wrong, nor an ETA for when service will be restored. Gee, thanks! I just hope nothing important gets lost from the outage.

1. The facilities-based competitive local-exchange carrier offered telecommunications services in 36 US markets. But fast-growing Allegiance, which also offered Internet services through its subsidiary Hosting.com, ran into tough times that forced the company to seek voluntary restructuring under Chapter 11 bankruptcy protection. In a bankruptcy auction, XO Communications outbid others with a cash and stock offer valued at $645 million. Qwest, Level 3, and Corvis had also shown interest in acquiring the troubled company.
In 2001 Allegiance Telecom acquired a Tier 1 Internet backbone unit (Intermedia Business Internet) from WorldCom (now MCI). The next year it bought WorldCom's customer premise equipment (CPE) sales and maintenance business (Shared Technologies Fairchild).


2. Targeting small and midsized businesses, the competitive local-exchange carrier has invested in the development of metropolitan fiber-optic ring networks that are connected by a Tier 1 fiber backbone network that stretches across the US. It offers a variety of access options including fiber direct to buildings, DSL (digital subscriber line), and fixed-wireless technologies. XO also offers local, long-distance, and Internet services. Nearly tapped out of cash, XO sought Chapter 11 bankruptcy protection, emerging in 2003 with financier Carl Icahn in control (he owns 61%). It has since acquired bankrupt Allegiance Telecom.


Hoovers Online And if I knew how to make a subscript, these numbers would make freakin' sense. --update; fixed around 6 pm. Unacceptable for email to be down for so long.

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This page contains a single entry by Seth A. published on August 4, 2005 4:39 PM.

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