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A horrible new PayPal policy opts you into getting robocalls and spam texts

The payments company is rolling out an update to its user agreement that threatens to bombard you with “autodialed or prerecorded calls and text messages” — and worse, by agreeing to the updated terms, you’re immediately opted in.

PayPal can even reach you at phone numbers that you didn’t provide. Through undisclosed means, PayPal says it has the right to contact you on numbers “we have otherwise obtained.”

Take Action With Your Money
Take Action With Your Money, or we’ll call you at dinner…

How insanely misguided!

PayPal users, this is for you.

The payments company is rolling out an update to its user agreement that threatens to bombard you with “autodialed or prerecorded calls and text messages” — and worse, by agreeing to the updated terms, you’re immediately opted in.

PayPal can even reach you at phone numbers that you didn’t provide. Through undisclosed means, PayPal says it has the right to contact you on numbers “we have otherwise obtained.”

A PayPal spokesperson said it’s the company’s policy to “honor customers’ requests to decline to receive auto-dialed or prerecorded calls.”

But PayPal’s new terms don’t make that very clear.

“If you do not agree to these amended terms,” the revised document says, “you may close your account within the 30 day period and you will not be bound by the amended terms.”

(click here to continue reading A horrible new PayPal policy opts you into getting robocalls – The Washington Post.)

If this does in fact become policy, and PayPal1 start robocalling, I may have to rip my phone out of the wall. If I start getting spam texts from PayPal2, I may have to join that class action lawsuit that’s being written right now3.

Here’s the offensive language:

You consent to receive autodialed or prerecorded calls and text messages from PayPal at any telephone number that you have provided us or that we have otherwise obtained.  We may place such calls or texts to (i) notify you regarding your account; (ii) troubleshoot problems with your account (iii) resolve a dispute; (iv) collect a debt; (v) poll your opinions through surveys or questionnaires, (vii) contact you with offers and promotions; or (viii) as otherwise necessary to service your account or enforce this User Agreement, our policies, applicable law, or any other agreement we may have with you. The ways in which you provide us a telephone number include, but are not limited to, providing a telephone number at Account opening, adding a telephone number to your Account at a later time, providing it to one of our employees, or by contacting us from that phone number. If a telephone number provided to us is a mobile telephone number, you consent to receive SMS or text messages at that number. We won’t share your phone number with third parties for their purposes without your consent, but may share your phone numbers with our Affiliates or with our service providers, such as billing or collections companies, who we have contracted with to assist us in pursuing our rights or performing our obligations under this User Agreement, our policies, applicable law, or any other agreement we may have with you. You agree these service providers may also contact you using autodialed or prerecorded calls and text messages, as authorized by us to carry out the purposes we have identified above, and not for their own purposes. Standard telephone minute and text charges may apply if we contact you.

(click here to continue reading PayPal .)

Footnotes:
  1. and its parent, EBay []
  2. I barely use the service []
  3. probably []

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