Trouble Logging Into UT Alumni Email hosted by Google

Google Express

Great, I am having trouble logging in to my UT Alumni Google email1 . That’s the problem with “free” email I guess, if you need tech support, you might as well be asking a brick wall for advice about differential equations.

Nothing has changed on my side, and at least as of now, I can still receive/send email using my Mac’s mail program, but I cannot log in to Gmail via my browser (on multiple Macs). I receive an error message after I enter my password that reads:

Google couldn’t verify this account belongs to you.

Try again later or use Account Recovery for help.

If you still can’t sign in to your account, contact your organization’s admin for help. Your admin may need to temporarily update login challenge settings.

I sent an email to help@utexas.edu requesting assistance, but I am skeptical as always.

And I guess my alumnus status means that the email isn’t free, it was underwritten by all my years paying tuition. 

Footnotes:
  1. my name followed by @Utexas.edu []

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