Supermarkets’ Best Weapon Against E-tailers: Produce

Tomatoes from the Green City Farmers Market
Tomatoes from the Green City Farmers Market

Like so many other tech-centric new businesses, online grocery is a major topic, and yet it seems few people actually use the service.

While Wal-Mart and other retailers, including Ahold USA and Meijer Inc., are pouring money into ramping up online sales, the grocers are also buckling down on the basics of the produce department. That’s because high-quality fruits, vegetables and other fresh foods are emerging as a physical store’s best defense against growing competition from Amazon.com Inc.

Many customers decide where to shop based on the quality of the produce, and—for now—most shoppers want to pick their own ripe tomatoes or perfectly green heads of lettuce, say grocers and industry researchers. Shoppers who don’t buy groceries online most often cite the desire to pick their own produce as the reason, according to an online survey from Morgan Stanley earlier this year.

Online food and beverage sales are growing fast, up 20% since 2013, but still make up a tiny 0.16% of the $670 billion food and beverage market, according to Commerce Department figures. Only 4% of consumers said they purchased some produce through online grocers in the past year, a 2015 Nielsen survey found.

Produce also is often part of “fill-in” trips, those moments a shopper dashes to the store for a last-minute ingredient and might not wait for an online order. Produce itself isn’t usually a big moneymaker, but it draws people to stores to buy higher-margin packaged food, apparel, electronics and other items—products customers increasingly are buying online. Even Amazon wants part of the valuable market. It plans to build small stores that sell perishable foods and allow shoppers to order shelf-stable items for same-day delivery, say people familiar with the matter.

Improving Wal-Mart’s fresh food is “a huge priority for us because it’s a big traffic driver,” says Steve Bratspies, chief merchandising officer for Wal-Mart U.S. in a March call with investors.

(click here to continue reading Supermarkets’ Best Weapon Against E-tailers: Produce – WSJ.)

Speaking strictly for myself, I’ve tried ordering from Instacart twice. The first time, everything came as if I had picked it myself, but the second time, the produce was sub-par. All of it. Brown spots on lettuce, bruised avocados, moldy tomatoes, mushy cucumbers, etc. So I’ve never ordered from them again, and probably never will. When it comes to grocery delivery, if it isn’t perfect, forget it. I have less than zero tolerance for mistakes. A few years prior, I had an account with a local company that delivered farmers market produce, but again, after a few bad deliveries, I cancelled my service, and have not ordered from them again. In the winter months, I sometimes use Peapod, but I tend to only buy staples like pasta, paper towels, cat litter, and bottles of wine, and don’t purchase much produce because items that are delivered are often less than ideal.

A fan of Peapod
A fan of Peapod

Time willing, I would much rather go to a farmers market or a local grocery store and carefully pick my own vegetables and fruits. 

Walmart Black Friday protest 2014 in Chicago

Walmart Neighborhood Market
Walmart Neighborhood Market, 570 W Monroe St.

Black Friday is a scourge on our nation, imo. Celebrating shopping as religion is anathema to me. If your life is so empty and meaningless that you have to fill it with cheaply made consumer goods manufactured in sweat shops in third world countries, I feel sorry for you.

[A] group that wants Wal-Mart1 to pay higher wages is again planning several protests at Wal-Mart stores on Black Friday, traditionally the busiest shopping day of the year.

OUR Walmart said this year’s protests will be the group’s “biggest Black Friday mobilization ever,” with major protests planned in cities including Chicago. The protests are the latest round of actions aimed at Wal-Mart and follow nearly two years of protests against fast-food chains, including McDonald’s.

OUR Walmart, a group of current and former Wal-Mart workers that pays dues to and is supported by the United Food and Commercial Workers International Union, is calling on Wal-Mart to raise hourly wages to $15 and provide more consistent hours and full-time jobs.

The group said it is planning big protests in cities such as Chicago, Dallas, Denver, Los Angeles, Minneapolis, Washington, D.C., and Tampa, Fla. In Chicago, it plans to protest at 9 a.m. Nov. 28 at the Wal-Mart at Presidential Towers, 570 W. Monroe St.

(click here to continue reading Chicago among cities picked for Walmart Black Friday protest – Chicago Tribune.)

Also, if Walmart paid a living wage to its employees, our society as a whole would benefit. As it is, the Walton family are gazillionaires, having more money than most countries, and yet pay their employees so little that the employees have to resort to tax-payer funded welfare programs to stay alive. The Waltons would do well to change things for their workers, you never know when a 21st C.E. Maximilien François Marie Isidore de Robespierre will arise, and send the gazillionaire class to the guillotine, gilded truffle cake in hand. 

From Our Walmart’s press release:

Calling for better jobs, Walmart workers and community supporters across the nation are holding 1500 protests against the mega-retailer today, in one of the largest mobilizations of working families in recent history. As part of the protests already underway, workers, faith leaders and community supporters are risking arrest in at least nine major metropolitan cities, outraged that with $17 billion in profits, Walmart continues to pay many workers poverty wages. Workers and supporters are calling for an end to illegal retaliation, for Walmart to publicly commit to paying $25,000 a year and to provide more full-time work.

Workers and supporters are set to take peaceful civil disobedience in major cities from coast to coast, including Los Angeles, Chicago, the Bay Area, Seattle, Dallas, Sacramento, Secaucus, Minneapolis, and Washington, D.C. The group has been emboldened by revelations from Walmart’s CEO that as many as 825,000 workers are paid less than $25,000, while the Walton family’s wealth totals over $144 billion – equal to that of 42% of Americans.

“We refuse to live in fear. And we refuse to accept scraps. That’s why there have been so many strikes and protests this month,” said Dorothy Halvorson, a Walmart employee in Placerville, California, who has worked at the store for 11 years and plans to take part in civil disobedience today. “We know that we are closer to change at Walmart than ever before – and it’s clear that Walmart knows it too. We won’t stop protesting until we get change. This Black Friday is historic, and we will only grow stronger from here.”

(click here to continue reading PROTESTS FOR BETTER JOBS AT WALMART SWEEP STORES NATIONWIDE – ForRespect.)

Footnotes:
  1. I don’t know why this old spelling of Walmart persists, but I’m leaving the error []

Reading Around on January 24th through January 26th

A few interesting links collected January 24th through January 26th:

  • The Lakers Meet President Obama at Lakers.com BasketBlog – “I do want to point out that six of them came with the Bulls,” said Obama, a big time Chicago fan. “You remember that, Magic?”

    That one had all in attendance cracking up, particularly after Obama turned towards Magic to pantomime Michael Jordan’s right-hand-to-left-hand layup in the 1991 Finals, when Jackson’s Bulls defeated Johnson’s Lakers 4-1.

    “It was really a special moment in time that I’m going to always remember that the President of the United States trash-talked Magic Johnson,” said Johnson. “And me restraining myself not to come back at him. He was the only man on earth that ever trash-talked me and I (didn’t) say anything … it was a great moment.”

  • Wal-Mart Using Fake Community Group to Manufacture Support – Chicagoist – While Wal-Mart certainly has the right make its case to Chicago, the way they’ve gone about this – creating a fake community group that purports to represent a community’s residents and interests – is sneaky and underhanded. If what they have to offer Chicago is such a great deal, why did they need to go through the Chicagoland Chamber of Commerce to set up a bogus grassroots group? When I started asking questions around their tactics, they refused to talk to me
  • Love Story :: rogerebert.com :: Reviews – I was so put off by Erich Segal’s writing style, in fact, that I hardly wanted to see the movie at all. Segal’s prose style is so revoltingly coy — sort of a cross between a parody of Hemingway and the instructions on a soup can — that his story is fatally infected.

Wal-Mart Warns of Democratic Win

Whoa, scary unions! I thought Wal-Mart was going to turn into a warm fuzzy, green company? I guess that was only a marketing strategy, and not anything based in facts.

Wal-Mart Stores Inc. is mobilizing its store managers and department supervisors around the country to warn that if Democrats win power in November, they’ll likely change federal law to make it easier for workers to unionize companies — including Wal-Mart.

In recent weeks, thousands of Wal-Mart store managers and department heads have been summoned to mandatory meetings at which the retailer stresses the downside for workers if stores were to be unionized.

According to about a dozen Wal-Mart employees who attended such meetings in seven states, Wal-Mart executives claim that employees at unionized stores would have to pay hefty union dues while getting nothing in return, and may have to go on strike without compensation. Also, unionization could mean fewer jobs as labor costs rise.

[From Wal-Mart Warns of Democratic Win – WSJ.com]

[Non-WSJ subscribers use this link]

The irony of course is that Wal-Mart workers could do with a little wage increase, the kind of wage increase that unions often can negotiate for its members. A majority of Wal-Mart workers live below the poverty line.

A Substantial Number of Wal-Mart Associates earn far below the poverty line

  • In 2001, sales associates, the most common job in Wal-Mart, earned on average $8.23 an hour for annual wages of $13,861. The 2001 poverty line for a family of three was $14,630. [“Is Wal-Mart Too Powerful?”, Business Week, 10/6/03, US Dept of Health and Human Services 2001 Poverty Guidelines, 2001]
  • A 2003 wage analysis reported that cashiers, the second most common job, earn approximately $7.92 per hour and work 29 hours a week. This brings in annual wages of only $11,948. [“Statistical Analysis of Gender Patterns in Wal-Mart’s Workforce”, Dr. Richard Drogin 2003]

If there was an actual Justice Department, instead of a puppet, politicized Bush-loving agency, somebody might actually investigate Wal-Mart for violating the law.

Wal-Mart may be walking a fine legal line by holding meetings with its store department heads that link politics with a strong antiunion message. Federal election rules permit companies to advocate for specific political candidates to its executives, stockholders and salaried managers, but not to hourly employees. While store managers are on salary, department supervisors are hourly workers.

and re: Wal-Mart’s warm, fuzzy side, there are nearly as many corporate-loving Democrats as Republicans, right? I doubt the liberal Democrats (all ten of them) are getting much Wal-Mart cash.

Wal-Mart has been trying to burnish its reputation by improving its worker benefits and touting its commitment to the environment. On the political front, it’s hedging its bets, spreading its financial contributions on both sides of the political divide.

Twelve years ago, 98% of Wal-Mart’s political donations went to Republicans. Now, as the Democrats seem poised to gain control in Washington, 48% of its $2.2 million in political contributions go to Democrats and 52% to Republicans, according to the Center for Responsive Politics, a nonpartisan organization that tracks political giving.

Some other fun Wal-Mart facts:

Wal-Mart closes down stores and departments that unionize

  • Wal-Mart closed its store in Jonquierre, Quebec in April 2005 after its employees received union certification. The store became the first unionized Wal-Mart in North America when 51 percent of the employees at the store signed union cards. [Washington Post, 4/14/05]
  • In December 2005, the Quebec Labour Board ordered Wal-Mart to compensate former employees of its store in Jonquiere Quebec. The Board ruled that Wal-Mart had improperly closed the store in April 2005 in reprisal against unionized workers. [Personnel Today, 12/19/05]
  • In 2000, when a small meatcutting department successfully organized a union at a Wal-Mart store in Texas, Wal-Mart responded a week later by announcing the phase-out of its in-store meatcutting company-wide. [Pan Demetrakakes, “Is Wal-Mart Wrapped in Union Phobia?” Food & Packaging 76 (August 1, 2003).]

Wal-Mart has issued “A Manager’s Toolbox to Remaining Union Free,”

  • This toolbox provides managers with lists of warning signs that workers might be organizing, including “frequent meetings at associates’ homes” and “associates who are never seen together start talking or associating with each other.” The “Toolbox” gives managers a hotline to call so that company specialists can respond rapidly and head off any attempt by employees to organize. [Wal-Mart, A Manager’s Toolbox to Remaining Union Free at 20-21]

Wal-Mart is committed to an anti-union policy

  • In the last few years, well over 100 unfair labor practice charges have been filed against Wal-Mart throughout the country, with 43 charges filed in 2002 alone.
  • Since 1995, the U.S. government has been forced to issue at least 60 complaints against Wal-Mart at the National Labor Relations Board. [International Confederation of Free Trade Unions (ICFTU), Internationally Recognised Core Labour Standards in the United States: Report for the WTO General Council Review of the Trade Policies of the United States (Geneva, January 14-16, 2004)]
  • Wal-Mart’s labor law violations range from illegally firing workers who attempt to organize a union to unlawful surveillance, threats, and intimidation of employees who dare to speak out. [“Everyday Low Wages: The Hidden Price We All Pay for Wal-Mart,” A Report by the Democratic Staff of the Committee on Education and the Workforce, 2/16/04]